What Happens to Trust When Everyone Has AI
I've been using AI heavily in this business for a while now — to write, to design, to research —…
Read →Strategy, analysis, and practical thinking on running a smarter service business. Written by the people building the platform.
How-To & ResourcesLearn how to set up automated dispatch rules in OLIVER so jobs route to the right technician by skill, location,…
I've been using AI heavily in this business for a while now — to write, to design, to research —…
Intelligent Analytics builds SPARK, a CRM and marketing automation platform for small service businesses and nonprofits based in Urbandale, Iowa.…
Most conversations about workflow automation stay abstract — "automate your business" without ever showing what that actually looks like end…
There's a number that doesn't get enough attention in conversations about productivity, performance, and business health: $411 billion. That's the…
July was a month of infrastructure and foundation work — less flashy than a product launch, but the kind of…
A customer portal is more than a login page. For service businesses it reduces inbound calls, builds trust and keeps…
Unit economics sounds like a finance term. For a service business it's simpler, and more important. Here's what it means.
SEO dashboards show a lot of numbers. Most don't matter for a local service business. Here's which ones to watch…
AI Overviews and AI Mode are changing how people find local businesses. Here's what's happening and what service businesses should…
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