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OLIVER · Capability

Job Dispatch Software That Handles Scheduling, Routing, and Field Coordination — From a Phone

OLIVER job dispatch software lets you assign jobs, sequence routes, coordinate field teams, and respond to schedule changes from web or mobile — with customer notifications, employee updates, and CRM sync happening automatically. The dispatch board that actually fits in your pocket.

What it is

What real job dispatch software does that a calendar cannot

Most small home service businesses dispatch jobs through Google Calendar, a shared spreadsheet, or a group text. It works until it does not. A customer reschedules. A crew member calls out. A two-hour job becomes a four-hour job and the next stop is now late. The calendar does not handle any of this gracefully.

OLIVER job dispatch software handles the operational reality. Drag-and-drop reassignment when a tech calls out. Automatic customer notification when a job runs over. Route optimization across the day. Field team status visible in real time. The dispatch board is the operational nerve center for the day — not a static schedule that drifts further from reality every hour.

For one-person shops, OLIVER is the calendar that knows how service work actually moves. For ten-person operations, it is the dispatch system that keeps the day coherent.

What's included
  • Drag-and-drop job assignment and rescheduling
  • Route optimization for multi-stop days
  • Real-time field team status and location
  • Automatic customer notifications on schedule changes
  • Capacity planning and overflow handling
  • Recurring job templates for scheduled service
  • Sync between dispatcher view and tech mobile app
Best fit for
  • Home service businesses dispatching multiple jobs per day
  • Operations using calendars or spreadsheets to schedule field work
  • Businesses with field crews and frequent schedule changes
  • Owners coordinating routes across multiple technicians
Part of OLIVER — the operations and job lifecycle platform.
View all OLIVER capabilities →
Common Questions

About this capability

How is this different from Google Calendar or a shared spreadsheet?
A calendar shows when something is scheduled. Job dispatch software handles what happens between scheduling and completion: rescheduling, reassignment, customer notification, status tracking, route optimization, capacity planning. The calendar is a viewer; the dispatch system is an operating tool.
Can my techs use it from a phone?
Yes. OLIVER job dispatch software has a mobile experience for field staff: today’s schedule, job details, navigation, status updates, photo capture, and customer signature collection. Works offline; syncs when reconnected.
Does it integrate with my CRM?
Yes. OLIVER is the operations layer of the IA platform; closed deals in SPARK CRM become jobs in OLIVER automatically. If you use a different CRM, integration is available but cleaner with SPARK by default.
What does OLIVER job dispatch software cost?
OLIVER pricing is published on the OLIVER pricing page. Plans scale with team size and module usage. Most small home service businesses run on plans between $200 and $700 per month including dispatch, mobile app, customer portal, and reporting.

Ready to dispatch like an operation, not a calendar?

Book a discovery call and we will scope what job dispatch software looks like for your team — priced like a small business, built to handle the operational reality of service work.

Book a Discovery Call

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