Strategy, analysis, and practical thinking on running a smarter service business. Written by the people building the platform.
Operations & AdminFor most service businesses, 80% of the operational value comes from about 20% of the tools they're paying for —…
I was in Arizona not long ago, and it got me thinking about water in a way I hadn’t before.…
June was the first full month with the platform live. Here's what shipped, what's coming, and what it means for…
A while back I was visiting a friend of mine who's also deep in the tech world. We got to…
If you’ve used AI search — Google’s AI Mode, Perplexity, ChatGPT with web access — you’ve probably noticed that it…
A job workflow is the path a single piece of work travels through your business — from the moment a…
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