Analytics
Issue #01 — The Metrics That Actually Predict Revenue
This week: the three leading indicators every service business should watch, why monthly revenue reports lie to you, and a…
Read →Issue #09 · December 30, 2025 · The Operations Weekly
Every December, the internet fills up with elaborate annual planning frameworks. 12-week years. OKRs. EOS. Rocks. Most of them are useful — but most business owners I know abandon them by February because they’re too complex to maintain while actually running the business.
The One-Page Format
Here’s what goes on the page: one primary goal for the year (the number that matters most), three quarterly milestones that lead to that goal, the single biggest obstacle to reaching it, and one person accountable for each milestone. That’s it. Print it. Post it where you see it every day.
Why Simplicity Wins
A plan you review every Monday is worth ten times a plan you review every quarter. Simplicity is what makes daily and weekly reviews practical. When the plan is one page, updating it takes 5 minutes. When it’s 40 pages, it becomes an event — and events don’t happen consistently.
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Growth
Issue #02 — Why Your Follow-Up Process Is Costing You 30% of Your Revenue
The data is clear: 80% of sales require five or more touchpoints, but 44% of salespeople give up after one.…
Read →Newsletter
Issue #03 — The Hiring Mistake That Keeps Small Businesses Small
Most small businesses hire reactively — when they're already overwhelmed. This issue covers the proactive hiring framework that lets you…
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